Missions

Without prejudice to any special charges that will be expressly provided in the Online Store and in any case in the confirmation of your order, generally the shipping cost is as follows:

– for orders with a total value of less than € 59.00 with VAT, the minimum shipping cost is € 5 with VAT throughout Greece
– for orders with a total value of € 59.00 with VAT and above, shipping is FREE throughout Greece

COD is Free

You can buy products from our online store and we can deliver them to you anywhere in Greece. We do not deliver to another country.

All orders are sent by our company the next working day after the confirmation of your order.

Deliveries are made with the courier company ELTA DOOR-DOOR and are delivered in 1-3 working days from the confirmation of your order.

For remote / inaccessible areas of the Region, delivery may take an additional 1-2 days.

In the sending e-mail there is a “tracking reference” link, which you can use to track your order on the site of the courier company ELTA DOOR-DOOR.

Payments

You can pay for your order:

– Cash on delivery, payment to the employee of the courier company upon delivery of the products (Free).

– By deposit in a bank account

– By debiting your credit card. Accepted Visa, Mastercard, Maestro, Diners, Discover cards.

– With PayPal.

The Company recognizes as of major importance the issue of data security and transactions and for this reason has taken all necessary measures to ensure them.

The Online Store protects you from any interception of data by the method of decrypting them through the use of the ComodoSSL protocol (SecureSocketsLayer) for secure online commercial transactions.

Personal Information is encrypted and encrypted with a 256-bitSSL connection in an effort to prevent unauthorized individuals from accessing, reading, accessing and processing this information.

SSL (SecureSocketsLayer) is now the global standard for identifying websites to network users and for encrypting data between network users and web servers.

An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information when transmitted.

In addition, all information sent over the SSL protocol is protected by a mechanism that automatically detects whether the data has changed during the transfer.

However, the Company can not guarantee the success of the above effort, as sending confidential information through e-mail services is not the safest way to send, as it involves the risk of reading this information by unauthorized third parties.

The Company does not have access to your banking data, and does not store information related to your bank or your credit / debit card.

Therefore please enter your payment details in every order you place with us.

The Company will not be liable for any damage (direct or indirect – positive, negative) from illegal or unauthorized use of its card.

The Company will not be liable for any damage caused to your computer equipment by viruses, worms, spyware, or the like during your connection to the Online Store.

Please make sure you have an anti-virus program, firewalls and other computer protection programs up to date.

Orders & Returns

The ordering process in our online store is as easy as buying from a physical store. Choose a category and browse the large collection of our products. You can use the filters in the menu on the left to narrow the results according to your preferences. When you find the product you like, click on it to enter the page with the detailed description. From there, click on “Add to Cart” and the item will be selected for purchase. When you are done with your purchases, go to the Shopping Cart and click “Pay” to start the order completion process.

Before sending / receiving the Goods – Cancellation is possible by sending an e-mail to sales@segreto.com.gr or by phone at 26910 23473 (contact hours: 09:00 – 14:00, days: Monday until Friday. After the cancellation, the Company will proceed with the process of returning to each of you interest-free the amount that may have been paid.

No, it is not necessary to create a personal account to order at www.segreto.com.gr. By selecting “Fast Payment” you make your purchases without creating an account. However, by creating your personal account you have a faster speed in completing your order as you are given the opportunity to save personal information and shipping addresses, so you do not have to fill them in each of your orders. You can also create your own wish list by adding your favorites to “My Favorites”. You will also be able to monitor the progress of the order.

When an online order is completed, you should see a page showing your order and payment terms. Immediately upon completion, we send you an email confirming that we have successfully received your order request. Once we check its details, we will send you a second email, which will confirm its acceptance. You can also log in to your ‘Account’ and check your recent orders.

If you are not completely satisfied with your purchase, you can easily return the product in its original packaging within 14 calendar days of receipt (either you or a third party who will indicate to us).